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Our Products

3 Year ECS PACKAGE_ALKALINE

ECS MAINTENANCE PACKAGE_ALKALINE

SGD 960.00 SGD 784.00

Notice : If you are not using our brand and model, Please contact us before you order. Thank you.
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Shipping Info

1. Shipping Info :

Please leave a comments for preferred delivery date and time upon order.
we will try to match your requirement if possible.
Operation Hour : 10AM ~ 6PM for weekday, 10AM ~ 2PM for Saturday.
Once confirmed order, we will contact you within 1 ~ 2 working days to arrange a schedule.

2. Delivery Option :

  • Seller Delivery & Installation : Our team will serve you directly.
  • Seller Delivery (if you purchase the filter or accessories only) : Our team will deliver directly.
  • Self-Collection : You need to come to our office to collect before you must inform us in advance.

 

3. Installation Requirement :

  • If tanktype : It requires 1 x water point(within 5m) & 1 x power point(within 1.5m)
  • If tankless type : It requires 1 x water point(within 5m), 1 x water outlet point(within 5m) & 1 x power point(wihtin 1.5m).
  • If your house is under renovation, please contact us to check. our team will assist you
  • If needed, we provide to drill a hole for kitchen top and cabinet partitions 
    (Except the natural marble, granite and concrete top or partition are subject to extra charge)

 

4. Notice :

  • If you are not using our model, please contact us before you order for maintenance, filter or accessories.
  • If you are not sure anything, please contact us so that we can make you clear to place an order.
  • For maintenance schedule, you can delay maximum 1 month with reasonable reason only.
    if you postpone more than 1 month, we will charge $40/trip and following up schedule will be due base on your installation date.

 

Thank you.

Refund/Exchange Policy

1. Refund/Cancellations

  • Refunds and cancellations before delivery
  • Refunds and cancellations cannot be accepted if the delivery request is delayed for one month without reasonable cause.
  • In case of cancel/refund due to change of your mind, you are responsible for the cost of cancellation.

 

2. Exchange the Item

   we are able to exchange the item as per below cases.

  • if the items has critical issues like compressor spoiled, gas leaking or heating element spoiled lesser than 3 months
  • if it has same issue more than 3 times for the 1st year
  • if the manufacturer agreed to exchange for the 1st year

   please take a note that all accessories like drip tray box, existing filters & user manual…etc need be used back.

Book an Appointment

Visit Our Showroom:

3 Ang Mo Kio St62, #03-31 Link@Amk, Singapore 569139