Shipping Info

1. Shipping Info :

Please leave a comments for preferred delivery date and time upon order.
we will try to match your requirement if possible.
Operation Hour : 10AM ~ 6PM for weekday, 10AM ~ 2PM for Saturday.
Once confirmed order, we will contact you within 1 ~ 2 working days to arrange a schedule.

2. Delivery Option :

• Seller Delivery (if you purchase the filter or accessories only) : Our team will deliver directly.
• Self-Collection : You need to come to our office to collect before you must inform us in advance.
• pick up place : 3 ang mo kio st62, #03-31 Link@AMK Singapore 569139

3. Notice :

• If you are not using our model, please contact us before you order for maintenance, filter or accessories.
• If you are not sure anything, please contact us so that we can make you clear to place an order

Thank you.

Refund/Exchange Policy

1. Refund/Cancellations

• Refunds and cancellations is not acceptable.
• In case of cancel/refund due to change of your mind, you are responsible for the cost of cancellation with deposit.

2. Exchange the Item

   we are able to exchange the item as per below cases.

• if the items has critical issues like motor spoiled, lesser than 3 months
• if it has same issue more than 3 times for the 1st year
• if the manufacturer agreed to exchange for the 1st year

   please take a note that all accessories like existing filters & user manual…etc need be used back.